Where site reliability matters

BT Business Site Reliability Engineering (SRE) works across all Business Value Streams, helping new capabilities and products get to market faster.
We bring together QA, AIS, and AIOps expertise to keep everything running smoothly and reliably from day one. We also support engineering teams across Business CDIO through our Common Services Engineering tribe, giving developers the tools, services, and guidance they need to move quicker and build better.
In short: we're here to accelerate delivery, boost reliability, and empower teams to ship great things with confidence.

We are the SRE team dedicated to ensuring the reliability, performance, and scalability of business-critical applications. Our teams work collaboratively to build resilient systems, automate operations, and maintain the highest standards of quality across the platform.
Sub-teams
AIOPS
The AI Ops team develops and leverages advanced observability tools to monitor the health and performance of business-critical applications. By analysing system data and identifying anomalies in real time, they enable proactive issue detection and help ensure operational stability across the organization.
AI Assist
SRE Assist